The principal and the agent
On trust, information asymmetry, and what a spreadsheet communicates before anyone reads a number.
The Road Between
The Crystal Ball
Some financial models are built to be understood.
Just Bring Me the Money
Why an opening number that creates room in one room destroys credibility in another.
Lakhing in Knowledge
What twenty-four European academics and professionals could not read — and what every Indian schoolchild can.
Transformed in Transit
On invisible environments, the confidence of wrong answers, and what Marshall McLuhan understood about the gap between sender and receiver.
Your Client Is Not Complaining About the Hours
Something happens in international professional services engagements that almost nobody talks about
First Impressions Start Before They Read a Word
Think twice before you send your proposal
When the Tribe Outgrows Itself
On cognitive limits, coordination costs, and the invisible threshold every growing organization crosses.
Nobody Was Expecting You
On the hidden costs of lacking infrastructure.
The Man in Kowloon Park
It was the end of February, and nobody had told me Hong Kong had a winter.
Why the NDA Comes First
Three reasons to suggest signing an NDA early in the process.
A Spreadsheet Is Not a Notebook
A spreadsheet has two kinds of cells.